“MILANO HOME is an excellent starting

point for continued growth”

Name: Massimo

Surname: Carbone

What I do

I have been a sales agent for many years in the home sector. 

Years of experience in the industry 

I have been doing this job for 24 years  

Main talent

In my years of experience I have learnt that organisation is crucial in my work. If you are not organised and prepared, you lose credibility with your customers and damage your image and that of the company you represent.   

Territories I represent and explore for work 

I work and live in Campania  

Kilometres travelled annually 

50 to 60 thousand km or so. In fact, I spend a lot of my days in the car.  

The most beautiful thing I have seen in a shop

Working in my profession I have seen many items of unique beauty, but what stands out the most for me is always the great enthusiasm that the customer shows when entering a shop. 

Have the outlets changed over the years? And if so, how

Yes many shops have changed almost completely since I started working in this sector. This revolution started from the merchandise proposal to the product display. Many changes have also been made in the area of communication, especially following the addition of online sales.

Advice for shops that want to continue to grow

My advice is not to stop at the first achievements. In this sector, there is always room for improvement, starting with the display of items in the shop and ending with the relationship with the customer, which, if improved, will benefit from the loyalty acquired. 

Why not miss the 2024 edition of MILANO HOME

Milano Home is an excellent starting point for continued growth. Participating means getting knowledge and opportunities, and it also allows doing in-depth research and development work on various products from different sectors.